Payment Policy

Last updated: 08/11/2026

1. Accepted Payment Methods

Regal Pro Supply accepts the following forms of payment for all online orders:

  • Major credit and debit cards (Visa, Mastercard, American Express, Discover)
  • Shop Pay
  • PayPal
  • Apple Pay
  • Google Pay

All payments are processed securely through Shopify Payments. Regal Pro Supply does not store or have access to your full card details.

2. When You're Charged

Payment is charged in full at the time of purchase, unless otherwise noted on the product page or invoice. Because most items ship directly from the manufacturer, charging at checkout allows us to place your order with the manufacturer promptly.

For custom, made-to-order, or special-order equipment, a deposit may be required at checkout with the balance due before shipment. Any such terms will be clearly stated on the product page or quote.

3. Order Confirmation & Pricing

  • All prices are listed in U.S. Dollars (USD) and do not include applicable sales tax or shipping unless stated.
  • You will receive an order confirmation email once payment is successfully processed.
  • Regal Pro Supply reserves the right to cancel and refund any order if a pricing or listing error is identified prior to shipment. If this occurs, you will be notified and issued a full refund.

4. Sales Tax

Sales tax is calculated at checkout based on your shipping address and applicable state/local tax laws. Tax-exempt organizations may submit a valid exemption certificate to sales@regalprosupply.com prior to placing an order.

5. Commercial & High-Ticket Orders

All orders, including large commercial equipment purchases, are paid in full at checkout using one of the accepted payment methods above. Regal Pro Supply does not offer invoiced or net payment terms. For multi-unit or full build-out orders, contact sales@regalprosupply.com for a custom quote before placing your order.

6. Payment Security

All transactions are encrypted and processed through PCI-compliant payment gateways. Regal Pro Supply never stores full credit card numbers on its servers.

7. Failed or Declined Payments

If a payment is declined, your order will not be processed or forwarded to the manufacturer. Please verify your payment details and retry, or contact your card issuer. Contact sales@regalprosupply.com if you continue to experience issues.

8. Order Cancellations & Refunds

Because most products ship directly from the manufacturer, cancellation windows vary by item and manufacturer lead time. Returns and Refund Policy Here.  Refunds are issued to the original payment method within 7-10 business days of approval.

9. Fraud Prevention

Regal Pro Supply reserves the right to cancel or delay any order flagged for suspected fraudulent activity, and may request additional verification (e.g., ID, billing address confirmation) before processing.

10. Questions

For any payment-related questions, contact: Regal Pro Supply sales@regalprosupply.com or

call:  888-644-9722